Port and airport
information

Link to bus timetable changes

This link shows up-to-date changes to bus timings.

Major changes to IOM airport passenger concourse

Arriving passengers will be segregated from departing passengers, and no meeters and greeters will be allowed in the Terminal

Online bus planning

The website traveline.info can be used to plan bus travel across the Island

Click on the required destination for detailed information
arrival and departure information for most airports can also be accessed via these links:

Belfast Ferry Port
Belfast INTERNATIONAL Airport
Birkenhead (Winter Weekends)
Birmingham Airport
Bristol Airport
Dublin Ferry Port
Dublin Airport
Edinburgh Airport
Glasgow Airport
Heysham
Isle of Man 
Liverpool Port
Liverpool Airport
London City Airport
London Gatwick Airport
London Heathrow Airport
Luton Airport
Manchester Airport


GATWICK AIRPORT
SPECIAL ASSISTANCE LOUNGE IN NORTH TERMINAL

Manchester Airport  drop-off

 £3 for 5 min on terminal forecourts & train station, or £4 for a max 10 min..
There is free drop off point on Thorley Lane in Wythenshawe, where a shuttle bus operates to Terminals
If making connections in UK  allow for possible disruptions to IOM services when planning your journey - and  check that your travel insurance includes cover for missed connections

NEW MERSEY  GATEWAY
Toll BRIDGe

Picture
Click on logo to visit the IOM Visitor website
Picture
Click image to explore life in IOM

NEWS

New routes planned by loganair

Loganair has announced new routes for the summer:
Southampton: 3 per week from 27 May
Belfast: 4 per week from 1 April
Heathrow: 2 daily from 29 March
Manchester: 2 daily from 5 April
Birmingham: 4 per week from 2 April
Edinburgh: 3 per week from 2 April
Jersey:  Saturday only from 22 May

easyjet to charge for large cabin bags

Easyjet will charge passengers at least £8 to bring large bags into the cabin from February 10th.
Under the new rules, any bag carried on free of charge must be able to fit under the seat in front — preventing passengers from taking a wheeled suitcase on board. Full details below.

easyjet not restarting gatwick until march

easyJet is showing flights to Liverpool starting on 12 Feb and flights to Gatwick starting 4th March. Bristol and Belfast flights are from 29th March.

Heathrow flights up and running

Loganair is now flying a daily (except Saturday) service to Heathrow departing IOM at 0650 Monday to Thursday and 1530 Friday and Sunday using a 49 seater Embraer Regional Jet.

New vessel named

The Isle of Man Steam Packet Company has chosen Manxman as the name of their new vessel

potential rescue deal for flybe

A US fund has claimed that Flybe will be back in the air next year despite buying none of its planes in a rescue deal for the collapsed airline. Administrators for Flybe said yesterday that Cyrus Capital, a former part-owner of the airline, had bought its “brand, intellectual property, stock and equipment” for an undisclosed sum. However there are enormous hurdles to overcome before the Civil Aviation Authority could issue any approvals.

New buses on the way

Six low emission hybrid buses have been bought along with ten other buses, to form part of a £3.7 million capital replacement programme.The investment is a scheduled one, and is part of an ongoing modernisation of the fleet.
Six Mercedes Citaro single deck low emission hybrid vehicles and ten double deck 'StreetDecks' are all equipped with WiFi and USB charging points. The move forms part of the Government's commitment to achieving net zero carbon emissions by 2050.

Steam Packet announce new ferry contract

Contract signed for new vessel planned for introduction in Spring 2023

Border Controls move to level 4

IOM residents are able to travel to UK and beyond if they isolate for 14 days on return. Full details below

Urgent need for aviation strategy

Is the time right for the IOM Government to consider the options for an Island airline?

easyjet change policies

EZ is currently cancelling flights on a seven-day rolling basis to manage the number of contacts going to Customer Services. If your flight hasn’t been cancelled yet, you can either switch onto any flight at any time with no change fees or you can hold on until your flight has been cancelled and more options will then become available for you. You can also change your flight as many times as you’d like, to any route, for any date up to March ’21. If your flight has been cancelled by easyJet you are entitled to a full refund or a voucher for a future flight. But in order to obtain a refund you have to phone Customer Services on 0330 365 5000
Your legal rights are covered in the attached EU regulation

Loganair flying to Liverpool and Manchester.

Loganair are flying twice daily (except Saturdays) from IOM to Liverpool and daily to Manchester (except Saturdays)

Steam packet waives change fees and gives option for refunds

Public Meeting postponed until later in the year

The meeting at Ballakermeen High School planned for 28th March has unfortunately been cancelled for obvious reasons, but will be rescheduled for later in the year.

Passenger consultation

TW believes that the Island needs an effective system of open communication between providers and passengers.
Details in this link

TW's latest newsletter

DOUGLAS BUS STATION
TW still has concerns over specific details of the plans for the bus station, particularly space for passengers

Sea Services Agreement of 2019

This link is to the new agreement between the Department of Infrastructure and the now government-owned Steam Packet Company.  It replaces the previous User Agreement, and has been prepared, and finalised  with very little discussion or scrutiny in Tynwald.  TravelWatch believes there may be a potential or perceived conflict of interest, where the DoI appears to have a dual role of representing the government in the formal administration of the commercially-run company, and also acting as harbour authority controlling and charging for the company's use of the Douglas harbour and facilities. 
Furthermore, TravelWatch is disappointed that there does not yet appear to be provision for establishing a formal body to represent the constructive views of users, both commercial freight and passengers, as exists elsewhere such as with the publicly owned Scottish ferry services
Will there be an official User Consultative Body - or just "Business as usual"?

Liverpool Terminal approved. Raw deal for foot passengers?

TW has key concerns over aspects of the Planning Application and Approval (April 2019) for the new Liverpool ferry terminal.
The detailed Case Officer Report discusses pedestrian access and public transport. It also specifies that there can be no sailings to or from Liverpool Terminal between 2300 and 0700

Unable to resolve a dispute with an airline?

Most airlines have signed up to ADR (Alternative Dispute Resolution) which is an "arbitration service”,  legally able to resolve disputed complaints fairly and efficiently, limiting the need to go to court. More information covering companies dealing with BA, easyJet and Flybe can be downloaded from the button below

FERRY & FLIGHT
delayS &  cANCELLATIONS

EU Regulation 1177/2010 covers the rights of passengers when travelling by Sea. as included in  IOMSPC Passenger Charter.
Guide to regulations covering flight delays and cancellations
Air, ferry and bus travel information

changes to covid isolation rules

Effective 7 January, all returning residents isolate at their own cost in a separate household. You must not self-isolate with members of the same household unless they have travelled with you.
You may leave your specified premises for exercise alone or with members of your household for a maximum period of 1 hour per day whilst wearing a face mask. Full regulations below:

TT 2021 cancelled

Steam Packet is offering either a refund or priority transfer to 2022 sailings.

Liverpool ferry terminal delayed until 2022

The new terminal won't be completed until 2022, and an overspend on the £38 million project is likely.
It's been caused by the global impact of the Covid-19 pandemic on the UK construction industry.
As a result, the Isle of Man Steam Packet is set to hold talks with the Peel Group about continued use of the current Liverpool landing stage.:

Guernsey flights suspended

The Air Bridge between IOM and Guernsey has been suspended following Coronavirus infections in Guernsey. IOM residents returning to the Island have had to isolate for 14 days

Steam Packet bookable through all of 2021

The Isle of Man Steam Packet Company has released its full timetable for 2021. In the meantime there are now two daily sailings between Douglas and Heysham on the Ben-my-Chree on most dates as well as  a daily fast craft to Liverpool  from Fridays to Mondays. IOM residents will have to self-isolate for 14 days on return to the Island.

Landing form issues

There have been problems completing online landing forms for residents returning to the Island. If these problems continue the paperwork can be completed on the ferry.

Bus schedules

Bus Vannin's timetable can be accessed here.

easyjet refunds

If your easyJet flight was scheduled within the next 14 days and has been cancelled you can apply online for a full refund, using the link below. But this can only be done if your flight was planned within the next 14 days.

Airport taxis

The airport has banned taxis from picking up passengers at the airport, but they can still drop off passengers
Ferry travel
Buses and trains
Picture
click on picture for timetable information

MONTHLY AIR & SEA
passenger FIGURES

We would like to stay in touch so that you are aware of the transport issues that are relevant to all of us. 
Under GDPR [data protection regulations] we can only send you our newsletters and advice of meetings by e-mail with your consent.
Do please sign up using the button below:

    
    WE WELCOME YOUR VIEWS
    AND FEEDBACK

    PLEASE USE THIS FORM TO CONTACT us
    with your comments  or  queries on any
    IOM  PAssenger transport  issues
Please note that all information on this site is provided in good faith but without warranty or recommendation.
Schedules and conditions are liable to change so we suggest passengers check with carriers before travelling.
TravelWatch - ISLE OF MAN  is a Company limited by guarantee  - number 130515C  - registered in the Isle of Man
and a Manx Registered Charity - Number 1202.  The Registered Office of the Company and Charity is:  8 High Street, Port St Mary,  IM9 5DR