Port and airport
information

Major changes to IOM airport passenger concourse

Arriving passengers will be segregated from departing passengers, and no meeters and greeters will be allowed in the Terminal

Online bus planning

The website traveline.info can be used to plan bus travel across the Island

Click on the required destination for detailed information
arrival and departure information for most airports can also be accessed via these links:

Belfast Ferry Port
Belfast INTERNATIONAL Airport
Birkenhead (Winter Weekends)
Birmingham Airport
Bristol Airport
Dublin Ferry Port
Dublin Airport
Edinburgh Airport
Glasgow Airport
Heysham
Isle of Man 
Liverpool Port
Liverpool Airport
London City Airport
London Gatwick Airport
London Heathrow Airport
Luton Airport
Manchester Airport


GATWICK AIRPORT
SPECIAL ASSISTANCE LOUNGE IN NORTH TERMINAL

Manchester Airport  drop-off

 £3 for 5 min on terminal forecourts & train station, or £4 for a max 10 min..
There is free drop off point on Thorley Lane in Wythenshawe, where a shuttle bus operates to Terminals
If making connections in UK  allow for possible disruptions to IOM services when planning your journey - and  check that your travel insurance includes cover for missed connections

NEW MERSEY  GATEWAY
Toll BRIDGe

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Click on logo to visit the IOM Visitor website
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Click image to explore life in IOM

NEWS

further delays to restart of Easyjet IOM flights.

easyJet are selling Gatwick flights from 25th October, but nothing to Liverpool until 14 December. Flights to Bristol, Belfast and Luton are scheduled from March 2021.
They have also withdrawn plans to start Manchester flights.

New buses on the way

Six low emission hybrid buses have been bought along with ten other buses, to form part of a £3.7 million capital replacement programme.The investment is a scheduled one, and is part of an ongoing modernisation of the fleet.
Six Mercedes Citaro single deck low emission hybrid vehicles and ten double deck 'StreetDecks' are all equipped with WiFi and USB charging points. The move forms part of the Government's commitment to achieving net zero carbon emissions by 2050.

Steam Packet announce new ferry contract

Contract signed for new vessel planned for introduction in Spring 2023

Border Controls move to level 4

IOM residents are able to travel to UK and beyond if they isolate for 14 days on return. Full details below

Urgent need for aviation strategy

Is the time right for the IOM Government to consider the options for an Island airline?

easyjet change policies

EZ is currently cancelling flights on a seven-day rolling basis to manage the number of contacts going to Customer Services. If your flight hasn’t been cancelled yet, you can either switch onto any flight at any time with no change fees or you can hold on until your flight has been cancelled and more options will then become available for you. You can also change your flight as many times as you’d like, to any route, for any date up to March ’21. If your flight has been cancelled by easyJet you are entitled to a full refund or a voucher for a future flight. But in order to obtain a refund you have to phone Customer Services on 0330 365 5000
Your legal rights are covered in the attached EU regulation

Loganair flying to Liverpool and Manchester.

Loganair are flying twice daily (except Saturdays) from IOM to Liverpool and daily to Manchester (except Saturdays)

Steam packet waives change fees and gives option for refunds

Public Meeting postponed until later in the year

The meeting at Ballakermeen High School planned for 28th March has unfortunately been cancelled for obvious reasons, but will be rescheduled for later in the year.

Passenger consultation

TW believes that the Island needs an effective system of open communication between providers and passengers.
Details in this link

TW's latest newsletter

DOUGLAS BUS STATION
TW still has concerns over specific details of the plans for the bus station, particularly space for passengers

Sea Services Agreement of 2019

This link is to the new agreement between the Department of Infrastructure and the now government-owned Steam Packet Company.  It replaces the previous User Agreement, and has been prepared, and finalised  with very little discussion or scrutiny in Tynwald.  TravelWatch believes there may be a potential or perceived conflict of interest, where the DoI appears to have a dual role of representing the government in the formal administration of the commercially-run company, and also acting as harbour authority controlling and charging for the company's use of the Douglas harbour and facilities. 
Furthermore, TravelWatch is disappointed that there does not yet appear to be provision for establishing a formal body to represent the constructive views of users, both commercial freight and passengers, as exists elsewhere such as with the publicly owned Scottish ferry services
Will there be an official User Consultative Body - or just "Business as usual"?

Liverpool Terminal approved. Raw deal for foot passengers?

TW has key concerns over aspects of the Planning Application and Approval (April 2019) for the new Liverpool ferry terminal.
The detailed Case Officer Report discusses pedestrian access and public transport. It also specifies that there can be no sailings to or from Liverpool Terminal between 2300 and 0700

Unable to resolve a dispute with an airline?

Most airlines have signed up to ADR (Alternative Dispute Resolution) which is an "arbitration service”,  legally able to resolve disputed complaints fairly and efficiently, limiting the need to go to court. More information covering companies dealing with BA, easyJet and Flybe can be downloaded from the button below

FERRY & FLIGHT
delayS &  cANCELLATIONS

EU Regulation 1177/2010 covers the rights of passengers when travelling by Sea. as included in  IOMSPC Passenger Charter.
Guide to regulations covering flight delays and cancellations
Air, ferry and bus travel information

No London City flights for sale from end october

TravelWatch is concerned that Loganair is showing no London City flights for sale after 31st October.

Steam Packet bookable through all of 2021

The Isle of Man Steam Packet Company has released its full timetable for 2021. In the meantime there are now two daily sailings between Douglas and Heysham on the Ben-my-Chree on most dates as well as  a daily fast craft to Liverpool  from Fridays to Mondays. IOM residents will have to self-isolate for 14 days on return to the Island.

Landing form issues

There have been problems completing online landing forms for residents returning to the Island. If these problems continue the paperwork can be completed on the ferry.

Steam trains to restart Thursday to Sunday

Steam Packet move to 2 daily

There are now two daily sailings between Douglas and Heysham on the Ben-my-Chree on most dates as well as  a daily fast craft to Liverpool  from Fridays to Mondays. IOM residents will have to self-isolate for 14 days on return to the Island.

Bus schedules

Bus Vannin's timetable can be accessed here.

easyjet refunds

If your easyJet flight was scheduled within the next 14 days and has been cancelled you can apply online for a full refund, using the link below. But this can only be done if your flight was planned within the next 14 days.

Airport taxis

The airport has banned taxis from picking up passengers at the airport, but they can still drop off passengers
Ferry travel
Buses and trains
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click on picture for timetable information

MONTHLY AIR & SEA
passenger FIGURES

We would like to stay in touch so that you are aware of the transport issues that are relevant to all of us. 
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    IOM  PAssenger transport  issues
Please note that all information on this site is provided in good faith but without warranty or recommendation.
Schedules and conditions are liable to change so we suggest passengers check with carriers before travelling.
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