General
information

General Election

There are many travel issues that could be raised with prospective candidates. Here is a selection...

YOUtube video of Liverpool Terminal progress

Link to bus timetable changes

This link shows up-to-date changes to bus timings.

Major changes to IOM airport passenger concourse

Arriving passengers will be segregated from departing passengers, and no meeters and greeters will be allowed in the Terminal

Online bus planning

The website traveline.info can be used to plan bus travel across the Island

Click on the required destination for detailed information
arrival and departure information for most airports can also be accessed via these links:

Belfast Ferry Port
Belfast INTERNATIONAL Airport
Birkenhead (Winter Weekends)
Birmingham Airport
Bristol Airport
Dublin Ferry Port
Dublin Airport
Edinburgh Airport
Glasgow Airport
Heysham
Isle of Man 
Liverpool Port
Liverpool Airport
London City Airport
London Gatwick Airport
London Heathrow Airport
Luton Airport
Manchester Airport


GATWICK AIRPORT
SPECIAL ASSISTANCE LOUNGE IN NORTH TERMINAL

Manchester Airport  drop-off

 £3 for 5 min on terminal forecourts & train station, or £4 for a max 10 min..
There is free drop off point on Thorley Lane in Wythenshawe, where a shuttle bus operates to Terminals
If making connections in UK  allow for possible disruptions to IOM services when planning your journey - and  check that your travel insurance includes cover for missed connections

NEW MERSEY  GATEWAY
Toll BRIDGe

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Click on logo to visit the IOM Visitor website
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Click image to explore life in IOM

NEWS

Proof of covid vaccinations

If you require proof of your COVID-19 vaccination (including type) for international travel you can now request a letter from Manx Care until the full information is available on the NHS app.

easyjet to start flying to manchester

easyJet are selling flights from IOM to Manchester from 1st November. One flight per day with different departure times depending on day of week. Fares start from £22 from IOM to MAN.

easyjet resumes flights to Gatwick, liverpool, Bristol and belfast

easyJet is now flying to Gatwick, Belfast and Liverpool with daily flights to Gatwick, 4 weekly to  Liverpool and twice weekly to Belfast and Bristol

Loganair's summer IOM programme

Loganair is flying a wide programme of  operations to IOM including:
* Birmingham daily
* Edinburgh 3 per week
* Liverpool twice daily
* Manchester daily

Comparisons between the ben-my-chree and the new manxman

Attached is a very useful summary of the key differences between the Ben and the new Manxman

gatwick introducing Drop off charges at
Gatwick

Gatwick Airport is introducing drop-off charges for cars from early March

Design and construction of new vessel progressing well

These 2 articles from Steam Packet give updates on the progress of the Manxman

easyjet to charge for large cabin bags

Easyjet will charge passengers at least £8 to bring large bags into the cabin.
Under the new rules, any bag carried on free of charge must be able to fit under the seat in front — preventing passengers from taking a wheeled suitcase on board. Full details below.

New buses on the way

Six low emission hybrid buses have been bought along with ten other buses, to form part of a £3.7 million capital replacement programme.The investment is a scheduled one, and is part of an ongoing modernisation of the fleet.
Six Mercedes Citaro single deck low emission hybrid vehicles and ten double deck 'StreetDecks' are all equipped with WiFi and USB charging points. The move forms part of the Government's commitment to achieving net zero carbon emissions by 2050.

Urgent need for aviation strategy

Is the time right for the IOM Government to consider the options for an Island airline?

Steam packet waives change fees and gives option for refunds

Passenger consultation

TW believes that the Island needs an effective system of open communication between providers and passengers.
Details in this link

TW's latest newsletter

DOUGLAS BUS STATION
TW still has concerns over specific details of the plans for the bus station, particularly space for passengers

Sea Services Agreement of 2019

This link is to the new agreement between the Department of Infrastructure and the now government-owned Steam Packet Company.  It replaces the previous User Agreement, and has been prepared, and finalised  with very little discussion or scrutiny in Tynwald.  TravelWatch believes there may be a potential or perceived conflict of interest, where the DoI appears to have a dual role of representing the government in the formal administration of the commercially-run company, and also acting as harbour authority controlling and charging for the company's use of the Douglas harbour and facilities. 
Furthermore, TravelWatch is disappointed that there does not yet appear to be provision for establishing a formal body to represent the constructive views of users, both commercial freight and passengers, as exists elsewhere such as with the publicly owned Scottish ferry services
Will there be an official User Consultative Body - or just "Business as usual"?

Liverpool Terminal approved. Raw deal for foot passengers?

TW has key concerns over aspects of the Planning Application and Approval (April 2019) for the new Liverpool ferry terminal.
The detailed Case Officer Report discusses pedestrian access and public transport. It also specifies that there can be no sailings to or from Liverpool Terminal between 2300 and 0700

Unable to resolve a dispute with an airline?

Most airlines have signed up to ADR (Alternative Dispute Resolution) which is an "arbitration service”,  legally able to resolve disputed complaints fairly and efficiently, limiting the need to go to court. More information covering companies dealing with BA, easyJet and Flybe can be downloaded from the button below

FERRY & FLIGHT
delayS &  cANCELLATIONS

EU Regulation 1177/2010 covers the rights of passengers when travelling by Sea. as included in  IOMSPC Passenger Charter.
Guide to regulations covering flight delays and cancellations
Air, ferry and bus travel information

easyjet relaxes rebooking rules

Passengers can now switch flights without a change fee up to two hours before departure and can transfer to any flights currently on sale to the end of September 2022 to any destination.

BA scraps plans for Gatwick short-haul return

BA had planned to start some short-haul routes from end June but has now abandoned plans.

Industry-leading safety solutions selected for Manxman

Steam Packet has a new agreement with a maritime software provider

Liverpool ferry terminal delayed until 2022

The new terminal won't be completed until 2022, and an overspend on the £38 million project is likely.
It's been caused by the global impact of the Covid-19 pandemic on the UK construction industry.
As a result, the Isle of Man Steam Packet is set to hold talks with the Peel Group about continued use of the current Liverpool landing stage.:

Landing form issues

There have been problems completing online landing forms for residents returning to the Island. If these problems continue the paperwork can be completed on the ferry.

Bus schedules

Bus Vannin's timetable can be accessed here.

easyjet refunds

If your easyJet flight was scheduled within the next 14 days and has been cancelled you can apply online for a full refund, using the link below. But this can only be done if your flight was planned within the next 14 days.
Ferry travel
Buses and trains
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click on picture for timetable information

MONTHLY AIR & SEA
passenger FIGURES

We would like to stay in touch so that you are aware of the transport issues that are relevant to all of us. 
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    with your comments  or  queries on any
    IOM  PAssenger transport  issues
Please note that all information on this site is provided in good faith but without warranty or recommendation.
Schedules and conditions are liable to change so we suggest passengers check with carriers before travelling.
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and a Manx Registered Charity - Number 1202.  The Registered Office of the Company and Charity is:  8 High Street, Port St Mary,  IM9 5DR