Port and airport
information

IOM Airport changes

TW has expressed its disappointment at the recent changes which mean that it will no
longer be possible to view arriving passengers as they walk along the corridor and into
the baggage reclaim area. We are waiting to see reference to the specific legislation

Click on the required destination for detailed information
arrival and departure information for most airports can also be accessed via these links:

Belfast Ferry Port
Belfast INTERNATIONAL Airport
Birkenhead (Winter Weekends)
Birmingham Airport
Bristol Airport
Dublin Ferry Port
Dublin Airport
Edinburgh Airport
Glasgow Airport
Heysham
Isle of Man 
Liverpool Port
Liverpool Airport
London City Airport
London Gatwick Airport
London Heathrow Airport
Luton Airport
Manchester Airport


GATWICK AIRPORT
SPECIAL ASSISTANCE LOUNGE IN NORTH TERMINAL

Manchester Airport  drop-off

 £3 for 5 min on terminal forecourts & train station, or £4 for a max 10 min..
There is free drop off point on Thorley Lane in Wythenshawe, where a shuttle bus operates to Terminals
If making connections in UK  allow for possible disruptions to IOM services when planning your journey - and  check that your travel insurance includes cover for missed connections

NEW MERSEY  GATEWAY
Toll BRIDGe

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NEWS

New Flybe route to Southend

Flybe (Virgin Connect) are starting a new service to London Southend next April. For the first 2 months it will be daily except Tuesday and Saturday, but increasing to daily (1235 from IOM) from June. Trains from the airport to Liverpool Street take an average of 54 minutes

WINTER WEEKEND SAILING CHANGES
EXTRA HEYSHAM SAILINGS TO REPLACE
BIRKENHEAD SERVICES FROM NOV 9th 
Due to engineering works preventing the Ben-my-Chree from berthing, there will be no IOM/Birkenhead weekend sailings this winter.
Weekend sailings from 9th Nov to 5th Jan will operate to Heysham, dep Douglas at 08:00hrs and returning from Heysham at 14:30hrs.

On Sat/Sun only an express coach from Heysham will arrive in Liverpool approx 30 min after the coach would have normally have arrived from Birkenhead.  A return coach service to Heysham will depart Pier Head at 12:00hrs. Any existing bookings for Birkenhead will be offered this alternative route. 
After 5 Jan 2020 all winter weekend sailings will be to and from Heysham at the usual timings.
DOUGLAS BUS STATION
TW has asked Dept of Infrastructure for specific details of the plans for the bus station. Formal request below:


Flybe changes to winter Liverpool timimgs

This winter Flybe have replaced their 1010 departure from IOM with one at 1610. The equivalent return flight from LPL is at 1735 (summer was 1130). The 3 daily flights depart IOM at 0715, 1610 and 1910. Return flights at 0840, 1735 and 2025

Sea Services Agreement of 2019

This link is to the new agreement between the Department of Infrastructure and the now government-owned Steam Packet Company.  It replaces the previous User Agreement, and has been prepared, and finalised  with very little discussion or scrutiny in Tynwald.  TravelWatch believes there may be a potential or perceived conflict of interest, where the DoI appears to have a dual role of representing the government in the formal administration of the commercially-run company, and also acting as harbour authority controlling and charging for the company's use of the Douglas harbour and facilities. 
Furthermore, TravelWatch is disappointed that there does not yet appear to be provision for establishing a formal body to represent the constructive views of users, both commercial freight and passengers, as exists elsewhere such as with the publicly owned Scottish ferry services
Will there be an official User Consultative Body - or just "Business as usual"?

Liverpool Terminal approved. Raw deal for foot passengers?

TW has key concerns over aspects of the Planning Application and Approval (April 2019) for the new Liverpool ferry terminal.
The detailed Case Officer Report discusses pedestrian access and public transport. It also specifies that there can be no sailings to or from Liverpool Terminal between 2300 and 0700

Unable to resolve a dispute with an airline?

Most airlines have signed up to ADR (Alternative Dispute Resolution) which is an "arbitration service”,  legally able to resolve disputed complaints fairly and efficiently, limiting the need to go to court. More information covering companies dealing with BA, easyJet and Flybe can be downloaded from the button below

FERRY & FLIGHT
delayS &  cANCELLATIONS

EU Regulation 1177/2010 covers the rights of passengers when travelling by Sea. as included in  IOMSPC Passenger Charter.
Guide to regulations covering flight delays and cancellations

    
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    with your comments  or  queries on any
    IOM  PAssenger transport  issues

Please note that all information on this site is provided in good faith but without warranty or recommendation.
Schedules and conditions are liable to change so we suggest passengers check with carriers before travelling.
Air, ferry and bus travel information

easyJet bookable up to end October 2020

easyJet have published their summer 2020 schedules which show an unchanged programme from Summer 2019 and with return fares (excluding hold baggage) as low as £56 to Gatwick and £46 to Liverpool and Bristol

Flybe to become Virgin Connect

Flybe will become Virgin Connect from 2020, but bookings can still be made via the Flybe website
Press release below

Steam Packet schedules for TT 2020

Provisional timings have been published for 27th May to 13th June 2020. Single passenger fares will be £55.75. A 5 day return will be £102.50.

easyJet profits

Full-year pre-tax profits of £400m–£440m were forecast by easyJet. And they have also announced plans to relaunch its holiday arm next year and add routes from Manchester to Verona (Italy) from 28 October, Hurghada (Egypt) from 30 October and Rovaniemi (Finland) from 21 November, with five new aircraft based at the airport.

BREXIT ADVICE FOR TRAVELLERS .

ABTA advise that deal or no deal flights will still operate between UK and EU.
N.B. This advice is written for UK rather than IOM residents so some aspects (e.g EHIC cards) will not be relevant.
Air Travel

Virgin Atlantic

Virgin are staking a claim for over 40% of the new slots that will be available when the new Heathrow runway opens

Flybe

Ferry travel
Liverpool fastcraft service have resumed for the summer.
Buses and trains

Douglas Prom Shuttle bus

A free shuttle bus is available between the Sea Terminal and Summerland, doing a loop of Douglas Promenade. it is running between 9.30am-4.30pm, drop off at request but pick up will be at the usual stops. This bus will be signed up MyProm Shuttle and will run every half an hour.
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click on picture for timetable information

MONTHLY AIR & SEA
passenger FIGURES

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